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About Us

Pine State Services was founded in 1995 by Sam Marcisso Jr. and his partners Lee Nicely and Jim Marcisso.  Since our humble beginnings Pine State has focused on providing a full portfolio of plumbing, heating and drain cleaning services. Over the years Pine State Services, with the addition of committed professionals, has added cooling, refrigeration, ventilation and electrical service and installation to our offerings.

We have been and continue to be customer focused with the hope of growing our company. Through this growth it has been our intention to be a place for both our field technicians and office support professionals to create a career they can prosper at and be proud of.   We support this growth through a commitment to ongoing training and development, a family friendly atmosphere and dedication to giving back to our community.

Pine State Services has had the opportunity to expand its position and offerings in the Greater Portland area through the merger of four highly respected local business. These companies include Craig Herrick HVACR, Caron & Waltz Plumbing, Heating & Electrical, Bernie Thibodeau Plumbing, Heating & Drain Cleaning and Eastern Mechanical Inc.



Pine State Services’ mission is to provide reliable expertise in the plumbing, heating and cooling industry.  Our vision is to be the recognized performance leader maximizing value through customer education, quality service, safety, detailed craftsmanship and our commitment to high standards. Our success with operational excellence enables our continued growth to allow us to support our employees and give back to our community.


Whatever you do, work at it with all your heart, as working for the Lord, not for human masters,


Don’t take our word for it.

Robert S. from Portland, Maine says:

“I must begin by saying how pleased we are with the installation of our Bosch Greenstar Combi Boiler upgrade and Mitsubishi Ductless Split system. The great pleasure was working with your senior install technician from start to finish. I found him to be very well organized, professional, and worked with a common sense approach during both installations. At the end of each day of the installation, the work area was cleaned and left tidy with an explanation of what was accomplished and the plans for the next day. It is without a doubt that your technician loves what he does and loves working for Pine State Services. I must also say that his helper during part of the installation was very cautious, professional, and willing to learn. Both of these technicians’ attitudes and enthusiasm speaks volumes for your company. It was also a pleasure working with your systems engineer Lee at the beginning of this project and his professional demeanor. I do not want to leave out the electricians in which I had only a minute of contact with but both presented themselves professionally. From beginning to end which includes the employees I spoke to on the phone it was all an impressive experience. Pine State Services restores faith in customer service and it is because of the type of employees that realize that attitude and aptitude pave the way to success and that how you present yourself plays a bigger role in that success. A job well done by professional people.”