I wanted to leave customer feedback on the services received from Pine State Services. I recently had a new boiler and hot water heater replaced in our house from Pine State Services. I couldn’t be more satisfied with the work. It began with Brian Bigelow coming to the house, estimating the job, providing options and making his recommendation. Brian certainly gave me enough information to make an informed choice. He followed up quickly with an estimate and scheduled the work through others on your team. We weren’t home when installation began so Brian came out with the technicians and showed them the work area etc. When I arrived home I met Alex and Thomas who were the technicians working the job. They were pleasant to speak with and their work was very thorough. Alex explained the system set up in layman’s terms so that I could understand the system and they meticulously installed all the necessary piping, even upgrading some of the original piping that was undersized for our house. It’s also important to know why and how I found Pine State Services. I was told by a friend that Godbout plumbing was a reputable service provider, and they may well could be. My experience however, was after they priced the job, they said it would be a few months before they could start the work. We waited over a month and we still hadn’t been scheduled. So I looked on Angie’s list, which is where I found you. From the time of first contact to finishing the job was within a month so another positive for your operation. All this to say, well done!